Borehole Service Utilities Ltd is a water borehole drilling contractor working across Kent, from single-household private water supplies to farm, estate, vineyard and sports ground abstraction. The company covers the whole county: the North Downs chalk from Westerham east to Deal, the greensand ridge through Sevenoaks, Maidstone and Ashford, the Weald around Royal Tunbridge Wells and Cranbrook, and the marsh at New Romney. The work covers water well boreholes, garden and sports grounds irrigation, off grid solar-powered pumps, soakaway boreholes, filtration systems and borehole maintenance. Call 01428 735013 to talk a site through.
A private water borehole gives a property its own supply, independent of the mains and of metered mains charges. In Kent that normally means drilling into the Chalk of the North Downs or the Lower Greensand of the ragstone belt, then casing, screening, developing and test pumping the hole before a pump and controls go in. Depths vary with the site. As a broad guide, expect roughly 50 to 120 metres in chalk at outcrop and 30 to 90 metres on the greensand ridge, and more in north and east Kent where the Palaeogene cover has to be drilled and cased off first.
A water well borehole is a drilled and lined shaft that draws water from an aquifer under the property and delivers it through a submersible pump. Borehole Service Utilities Ltd installs them across Kent for houses, farms, estates, equestrian yards, nurseries, vineyards and commercial sites. A private water supply removes metered mains charges and keeps water available where a property sits a long way from a main. Kent is sensible ground for it: BGS and Environment Agency baseline work records that groundwater supplies some 80% of public water supply across the North Downs region.
The first question is not how deep, but how much water the property needs and what the ground beneath it will give. A four-bedroom house uses a fraction of what a dairy unit, a glasshouse block or an irrigated pitch gets through. Borehole Service Utilities Ltd starts with the demand figure, checks the published geology and the records of nearby boreholes, then sets a realistic target aquifer and depth. Where the ground will not support the demand, it is far better to know that before drilling starts than after the rig has left.
Water boreholes drilled in Kent typically serve:
Kent has four aquifer settings that decide how a borehole is drilled. The Chalk Group of the North Downs and East Kent is the main one. BGS and the Environment Agency define the Chalk study area as roughly 120 km by 30 km, running from Guildford in the west to the east Kent coast and the Thames Estuary. It is unconfined at outcrop across the Downs at Westerham and Knockholt, through the Medway gap at Detling and Hollingbourne, past Charing and Wye, and on through Canterbury, Barham and Elham to the coast at Dover and Deal.
South of the Chalk sits the Lower Greensand Group: the Hythe Formation, the Kentish ragstone, and the Folkestone Formation. It forms the ridge that Sevenoaks, Maidstone, Ashford and Folkestone are built on. The Environment Agency classes the Folkestone and Hythe Formations as Principal Aquifers and the Kent Greensand as a Drinking Water Protected Area. Between them lie the Sandgate and Atherfield Clay Formations, which BGS describes as a leaky aquitard: layers a borehole passes through or cases off rather than targets. North of the ridge, the Gault Clay seals the greensand beneath the Chalk and puts it hundreds of metres down.
In the Weald the picture changes again. Around Royal Tunbridge Wells, Goudhurst, Cranbrook and Hawkhurst, the Tunbridge Wells Sand and Ashdown Formations of the Hastings Beds are secondary aquifers of variable output, so yield rather than depth is the limiting factor and siting and test pumping matter most. Across the Low Weald at Tonbridge, Headcorn, Smarden and Edenbridge, the Weald Clay is not a productive aquifer in its own right and the borehole has to be taken through it into a sand beneath. On Romney Marsh water sits shallow in the Denge Gravels, a Drinking Water Protected Area where every site needs testing before any promise is made.
The formations that matter when drilling in Kent:
Borehole Service Utilities Ltd covers the whole of Kent. In the west that means Sevenoaks (TN13, TN14 and TN15) and the spring-fed Darent country at Otford, Shoreham, Kemsing and Chevening, where the river is fed by springs from the greensand hills south of Westerham. It takes in Westerham (TN16) under the escarpment below Betsom's Hill, the highest point in Kent at 251 metres, and Edenbridge (TN8) in the Eden valley. That outcode also reaches into Surrey and East Sussex, so the Kent parishes of Hever, Chiddingstone, Cowden and Penshurst are the ones to picture.
Through the middle of the county the work runs across Maidstone (ME14 to ME17) and the downland parishes of Bearsted, Boxley, Detling, Hollingbourne and Thurnham around the Kent Showground at Detling; West Malling (ME19) and the orchard parishes of Mereworth, Offham, Ryarsh and Trottiscliffe; and Tonbridge (TN9 and TN11), with the fruit farms and paddock land at Hadlow, Shipbourne and East Peckham. Lenham and Harrietsham (ME17) sit on the spring line under the escarpment. Royal Tunbridge Wells (TN1 to TN4), Cranbrook (TN17) and Hawkhurst (TN18) cover the High Weald.
East and south, the company works across Ashford (TN23 to TN26), including Wye (TN25) in the Stour gap and Charing (TN27) below the Downs; Headcorn (TN27) and the Low Weald farms at Smarden, Pluckley and Egerton; Tenterden (TN30) and the vineyard ground on the marsh boundary; Faversham (ME13) and Sittingbourne (ME9 and ME10) in the orchard and hop country; Canterbury (CT1 to CT4) and the rural parishes of Chilham, Chartham, Petham, Elham and Bridge; Sandwich and Deal (CT13 and CT14) on the East Kent coast; and New Romney with the marsh parishes (TN28 and TN29).
A borehole is a set sequence of stages, and it pays to know them before you commit. Borehole Service Utilities Ltd starts with a desk study of the geology and the records of existing boreholes nearby, then a site visit to check access for the rig, agree where the borehole goes and set a target depth and design. Access matters more than most landowners expect. A drilling rig needs a working area, a route in that will carry it, and somewhere to put arisings and the water produced while drilling.
Test pumping is the stage that decides everything downstream. It gives the sustainable yield, the rest water level and the drawdown under pumping, and those figures set the pump size, the depth the pump hangs at and how much storage the property needs. The water sample taken at the same time sets the treatment. Drilling a domestic hole is usually a matter of days on site. The full programme, including analysis, pump, filtration and commissioning, normally runs to a few weeks depending on depth, ground conditions and access.
The stages of a typical Kent water borehole:
Kent groundwater is generally good, but it almost always needs some treatment. Water from the Chalk is hard. BGS and Environment Agency baseline work records that groundwater reaching equilibrium with the chalk matrix has typically high total hardness and high calcium concentrations, with calcium and bicarbonate the dominant ions. Under farmed downland, nitrate is the one to watch: the same work names nitrate as the most significant pollutant of groundwater in England and Wales, with agriculture the major source. Where the Chalk is confined beneath the Palaeogene cover in north Kent, nitrate falls away but iron and manganese rise.
On the greensand the chemistry is different. BGS describes Lower Greensand groundwater as mainly a calcium-bicarbonate type and fresher than water from most other UK aquifers, but notes the aquifer has little carbonate cement to buffer acidic infiltration, so pH can sit low and iron and manganese are the realistic treatment issue. Similar behaviour is expected in the Wealden sandstones around Royal Tunbridge Wells, a district known for iron-rich water since the chalybeate spring on the Pantiles was found in 1606. Treatment is specified from the actual sample: sediment filtration, iron and manganese removal, pH correction, limescale reduction and UV disinfection.
Maintenance keeps a borehole working. Pumps, pressure vessels, controls and UV lamps all have service intervals, and filter media and cartridges need changing on a schedule set by the water quality, not by guesswork. Borehole Service Utilities Ltd also takes on fault finding on existing boreholes, whoever drilled them: falling yield, air in the system, loss of pressure, a pump that will not start, or a change in taste, colour or bacteriological results. That work can include a CCTV survey of the borehole, checking casing and screen condition, rehabilitation to clear encrustation, and replacing or resetting the pump.
Irrigation is one of the strongest reasons for a borehole in Kent, because the county's land use is water-hungry. BGS and the Environment Agency record that orchards and hops make up around 6% of the land use of Kent, on a 1998 Environment Agency figure. Brogdale Farm at Faversham (ME13 8XZ) holds the National Fruit Collection, around 3,500 named apple, pear, plum, cherry, vine and cob nut cultivars across 150 acres, on the site since 1952. Thanet Earth at Birchington (CT7 0BH) is the largest greenhouse complex in the UK at 90 hectares.
Vineyards are a growing part of the same market, and both irrigation and frost protection need water on tap. Chapel Down is at Small Hythe Road, Tenterden (TN30 7NG). Gusbourne is at Kenardington Road, Appledore, Ashford (TN26 2BE). Balfour Winery, at the Hush Heath Estate, is at Five Oak Lane, Staplehurst (TN12 0HT). WineGB counted 1,158 UK vineyards in 2026, up 4% on the year before. On the East Kent coast, Royal St George's and Prince's at Sandwich (CT13) and Royal Cinque Ports at Deal (CT14) sit on links turf over coastal sand, which is thirsty ground.
An irrigation borehole is designed around peak demand, not average demand. A pitch, a glasshouse block or a frost protection system draws hard for short spells, so the borehole, pump, storage and ring main all have to be sized for that peak rather than for the annual total. Borehole Service Utilities Ltd installs irrigation supplies for gardens, sports pitches, golf courses, nurseries and farms, including storage where the sustainable abstraction rate is lower than the instantaneous demand. Most irrigation schemes are large enough to need an abstraction licence, which is covered further down this page.
A soakaway borehole disposes of surface water by drilling through poorly draining ground into a permeable formation beneath it. It is the answer where a percolation test fails and a conventional trench soakaway will not work. In Kent that is common on the London Clay along the Thames and Medway estuaries and the north coast, on the Weald Clay across the Low Weald, and on any site where a high water table or a thin permeable layer defeats shallow drainage. Deep soakaway boreholes are also caught by the borehole notification duty described below.
Off grid solutions are the other half of this work, and they are about water rather than heating. Where a property is a long way from a mains electricity connection, a borehole can run on a solar-powered down-hole pump. Solar panels feed a controller and a submersible pump, which lifts water into a storage tank through the daylight hours; the tank then supplies the property, usually through a booster set. Remote cottages, livestock troughs, field water and smallholdings across the Kent Downs and the Weald are the usual applications.
Sizing an off grid supply is a matter of daily volume, lift height and how many days of storage the site needs to ride out dull weather. Borehole Service Utilities Ltd designs the borehole, the pump and the storage together, so the tank carries the property through low light rather than the pump having to run flat out every day. The same approach suits any site where the electricity supply is weak, expensive to extend, or simply not worth the trench.
Most single-household boreholes do not need an abstraction licence, but many farm and irrigation boreholes do. GOV.UK is explicit: if you plan to take more than 20 cubic metres (20,000 litres) a day, you are likely to need an abstraction licence from the Environment Agency. Abstraction of 20 cubic metres or less a day is exempt, provided it is part of a single operation. If you abstract from the same source at more than one point, the exemption only applies if the combined total of all the abstractions is 20 cubic metres or less a day.
In practice the line falls between domestic and commercial use. A single house rarely comes near 20 cubic metres a day. Farms, commercial irrigation, sports grounds, golf courses, nurseries, glasshouses and multi-property estates frequently pass it. The licence types are full, transfer, temporary and impounding, and a temporary licence covers taking more than 20 cubic metres a day over a period of less than 28 days. Expect scrutiny in Kent: BGS and the Environment Agency have described the North Downs Chalk as heavily committed with respect to abstraction licences, with little scope for extra development.
Two other duties apply. Section 198 of the Water Resources Act 1991 requires anyone sinking a well or borehole intended to reach more than fifty feet below the surface to notify UKRI before starting, to keep a journal of the strata passed through and the levels at which water is struck and rests, and to send the record in on completion. BGS states the duty as boreholes of 15 metres or more, and says that where a drilling contractor is engaged, depositing the record is the contractor's responsibility. Private water supplies in England are separately regulated by the local authority under the Private Water Supplies (England) Regulations 2016, which require risk assessment, monitoring and sampling.
These are the 20 main towns and postcode districts Borehole Service Utilities Ltd covers in Kent. The surrounding villages and outlying farms in each of these districts are covered too, so it is worth ringing even if your own village is not named here.
Borehole Service Utilities Ltd drills water boreholes, irrigation supplies, off grid solar-powered systems and soakaway boreholes across the whole of Kent, and services and repairs existing boreholes whoever installed them. Tell us where the site is, what the water is for and roughly how much you need a day, and you will get a straight answer on whether a borehole suits the ground. Call 01428 735013, or 07970 573840 or 07517 151270, or email info@boreholeservice.co.uk.